Frequently Asked Questions

Everything you need to know about shopping with Multiply Mall.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by destination but generally arrive within 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn apparel and accessories. Items must have original tags attached and be in their original packaging to qualify for a full refund.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

Multiply Mall accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

How can I track the status of my shipment?

Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website where you can monitor your package in real-time.

Are your products ethically sourced?

Yes, we partner exclusively with manufacturers who adhere to strict fair labor standards and sustainable production practices to ensure high-quality, guilt-free fashion.